Data Protection Declaration
1. Data Protection at a Glance
The following information shall be a summary on how we treat personal data when you visit our website. Personal data means everything that could be used to identify you personally. Detailed information on data protection is available below in the data protection declaration.
Data Collection on our Website
Who is responsible for collecting data on this Website?
Data processing is carried out by the operator of this website. You can find the contact information in the legal notice section.
How do we record data?
Primarily, data will be recorded when you transfer them to us. This could i.e. be done by you, typing data into a contact form.
Other data will be recorded automatically by our IT systems while visiting our website. This type of data is focused on technical information, i.e. web browser, operating system, or time of your website contact. The data is recorded automatically as soon as you visit our website.
How do we use this data?
Partially this data is recorded to maintain the fault-free operation of our website. Other data might be collected to analyze the user’s online behavior.
What rights do you have regarding your data?
You have the right to demand information about the origin, recipient and purpose of your personal data anytime and without any charge. Furthermore, you have the right to ask us for the rectification, restriction of processing or erasure of your personal data. Therefore as well as for other questions regarding the data protection topic, you can contact us any time at the address listed in the legal notice section. You also have the right to initiate a complaint to the competent supervisory authority.
Analyzing and third party tools
When visiting our website your surfing behavior might be statistically analyzed. This is carried out by cookies and by so-called analyzing programs. The surfing behavior analysis is normally done anonymously – your surfing behavior could not be retraced to you.
You can enter an objection against the analysis. Detailed information can be found in the data protection declaration hereinafter.
2. General and Mandatory Information
The website operators are treating the protection of your personal data very serious. Hence we handle your personal data confidential and treat it in accordance to data protection legal requirements and to this declaration.
Several personal data is recorded when using this website. Personal data means everything that could be used to identify you personally. This data protection declaration shall explain why data is collected and how we use it. It also explains how we collect it and what we are using it for.
We want to point out that transmitting data on the internet (i.e. the communication via email) might include security gaps. Therefore, a complete protection against third party access is not possible.
The responsible organization for processing data on this website is:
Deutscher Platz 4
phone: +49 (341) 23078-0
fax: +49 (341) 23078-99
The responsible organization is the natural or legal person that could, on its own or together with others, decide about means and purpose of data processing, i.e. names, mail addresses and alike.
Withdrawal of your Consent on Data Processing
Often data processing is only possible with your explicit consent. You can withdraw your previously granted consent anytime. An informal notice via email is sufficient therefore. The legality of data processed until this withdrawal remains unaffected.
Complaints to the Supervisory Authority
In case of a violation of data protection law, the person concerned has the right to initiate a complaint to the competent supervisory authority. The supervisory authority in Germany is the “Landesdatenschutzbeauftragter Sachsen” (commissioner for data protection of the federal state Saxony). A list of commissioners and their contact details can be found following the link below:
Right to Data Portability
You have the right to demand from us to hand over data, that we have processed automatically, based on your consent or while fulfilling a contract, to you or to a third party in a typical format. If you demand to hand over the data to another responsible party we will comply as long as it is technically reasonable.
Disclosure, Restriction of Processing, Erasure
Based on applicable law, you have the right to demand information about the origin, recipient and purpose of your personal data anytime and without any charge. Furthermore, you have the right to ask us for the rectification, restriction of processing or erasure of your personal data. Therefore as well as for other questions regarding the data protection topic you can contact us any time at the address listed in the legal notice section.
Objection against Advertising Emails
We object to the use of contact details published in the legal section of our website, for advertising emails, that have not been requested explicitly. The website operators reserve themselves the right of further legal actions, in case of unsolicited advertising information being transmitted, i.e. via to spam-emails.
3. Information about the processing of personal data
(1) Hereinafter we inform you about the collection of personal data when using our website. Personal data is e.g. name, address, E-mail address, user behavior.
(2) When contacting us by e-mail or using a contact form, we will store the data submitted by you (mail-address, if necessary name and phone number), in order to answer your questions or to process your request. The data will be deleted after the storage is no longer required or the processing will be restricted, if legal storage obligations exist.
4. Data Record on our Website
The website provider is recording and saving information automatically transmitted by the browser in so-called server log-files. This includes:
- browser type and browser version
- operating system used
- referrer URL
- host name of accessing computers
- time of the server request
- IP address
These data will not be merged with other sources of data.
Processing of data is based on article 6, section 1, DSGVO, which permits processing data to fulfill a contract or as part of pre-contract measures.
(1) In addition to aforementioned data, cookies will be saved on your computer when using our website. Cookies are small text files that are stored on your mass storage system in relation to your browser and which supply the party that uses the cookie with several information. Cookies cannot execute software programs nor can they transmit viruses to your computer. They are used to make the internet presence more user-friendly and effective.
(2) This website is using the following type of cookies which will be explained hereinafter:
- transistent cookies (see a.)
- persistant cookies (see b.)
a. Transistent cookies are deleted automatically as soon as you close your browser. This is including i.e. session cookies. They are saving the session-ID with which several browser requests of a shared session can be associated to each other. Thus your computer can be recognized once you return to our website. Session cookies are deleted as soon as you log out or close your browser.
b. Persistant cookies are deleted automatically after a defined period of time which might differ depending on the cookie. You can delete the cookies in the safety settings of your browser anytime.
You can configure your browser settings according to your needs and i.e. deny the acceptance of third party cookies or of cookies at all. Third party cookies are cookies set up by a third party (and therefore not by the website you are currently on). We would like to point out that by deactivating cookies some parts of our website might not be usable any more.
RMA-Announcements, Login-Area, Newsletter and Contact Form
If you are going to use the services offered on our website an email address as well as information that enables us to verify that you are the owner of this address and that you agree with the processing of your data is required. Further data is not recorded or is only recorded on a voluntarily basis. We will process this data for the required service only and will not forward it to third parties.
The processing of any data, submitted with the form related to the desired service, is based on your consent only (article 6, section 1, DSGVO). The granted consent to record and process data including the email address, could be withdrawn anytime, i.e. by clicking on the “unsubscribe” button of the newsletter. The legality of data processed until this withdrawal remains unaffected hereof.
The recorded data required to fulfill the desired service, i.e. the contact data in the RMA-announcement form for complaints, will be stored until the service is fulfilled and, if applicable, as long as legal retention periods apply. They will be deleted hereinafter. Data that is stored for other reasons, i.e. email addresses for the login section, is unaffected hereof.
This data protection declaration is the English translation of the original German version. Should any conflicts between both versions occur the original version shall be binding.